SPECIALIST - INBOUND CHAT - CUSTOMER OPERATIONS (PUNE)

Specialist - Inbound Chat - Customer Operations (Pune)

Specialist - Inbound Chat - Customer Operations (Pune)

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We're searching a driven and customer-focused Associate to join our growing Customer Operations team in Pune. In this role, you will be the first point of interaction for our customers via our online chat platform. You'll offer exceptional assistance, addressing a wide range of customer inquiries in a timely and effective manner.

If you have a proven understanding of customer service principles, are comfortable with technology, and possess excellent communication skills, we encourage you to submit your application.

  • Duties include:
  • Addressing to customer inquiries via live chat
  • Assisting with technical issues and providing product information
  • Maintaining accurate customer records in our platform
  • Communicating with other departments to ensure a seamless interaction

Join Eclerx as an Inbound Chat Analyst in Pune

Are you enthusiastic about providing excellent customer service? Do you have a knack for communication with people online? If so, then this role might be perfect for you! We are currently seeking skilled Inbound Chat Analysts to join our team in Pune. As an Inbound Chat Analyst, you will be the first point of contact for our customers via live chat. You'll answer their queries, deliver support, and guarantee a positive customer experience.

At Eclerx, we offer a dynamic work environment where you can develop your skills and make an impact in our success. We also provide attractive compensation and benefits packages to ensure our employees are appreciated.

If in this exciting opportunity, please apply today!

Client Services : Remote Chat Support Position at Eclerx Pune

Are you a passionate individual with excellent interpersonal skills? Do you excel at helping users resolve their queries in a timely and professional manner? If so, then this challenging Live Chat Specialist Role at Eclerx Pune could be the perfect fit for you!

At Eclerx, we are committed to providing world-class customer service. Our department of skilled individuals work together to offer a seamless customer experience.

  • In the role of Customer Operations - Inbound Chat Analyst, you will be responsible for:
  • Responding to customer inquiries via live chat in a professional manner.
  • Handling common problems effectively and efficiently.
  • Escalating complex issues to the appropriate department .
  • Maintaining a helpful customer experience.

If you are ready to join our successful team and make a positive impact on our customers, we encourage you to apply!

Amazing Opportunity at Eclerx! Inbound Chat Analyst for Customer Operations (Pune)

Eclerx is looking for a skilled and enthusiastic Inbound Chat Analyst to join our growing team in Pune. In this key role, you will be the initial touch for our valued customers, providing exceptional support via live chat. If you have a proven understanding of customer service principles and a ability to address customer queries effectively, we encourage you to join us!

  • As an Inbound Chat Analyst, you will: Provide prompt and efficient support to resolve customer inquiries
  • Responsibilities include: Maintaining accurate records of customer interactions
  • Qualifications: Strong problem-solving abilities

We offer a stimulating work environment and the opportunity to grow your career in a leading company. Apply today and become part of the Eclerx team!

Begin Your Career as an Inbound Chat Analyst at Eclerx Pune

Are you a motivated individual with exceptional customer service skills? Do you thrive in a fast-paced environment and appreciate helping others? If so, then an inbound chat analyst role at Eclerx Pune might be the perfect opportunity for you!

At Eclerx Pune, we are dedicated to providing our customers with a exceptional here experience. As an inbound chat analyst, you will be the primary liaison for our clients, resolving their inquiries in a timely manner.

  • Gain valuable experience in the customer service industry
  • Develop your communication and problem-solving skills
  • Work in a collaborative and supportive team environment
  • Be rewarded with competitive compensation and benefits

If you are willing to learn and grow, we encourage you to apply today! Join our team at Eclerx Pune and make a difference in the lives of our customers.

Analyst - Customer Operations: Inbound Chat Role at Eclerx (Pune)

Are you a driven individual with proven customer service skills? Do you enjoy resolving customer inquiries in a fast-paced environment? If so, then this exciting opportunity at Eclerx might be perfect for you! We are actively seeking an Analyst - Customer Operations: Inbound Chat Role to join our dedicated team in Pune.

As an Inbound Chat Specialist , you will be the first point of interaction for our valued customers, offering timely and effective solutions to their questions . You will utilize your knowledge to troubleshoot a spectrum of customer issues through our digital communication channels .

  • Responsibilities include but are not limited to:
  • Promptly and professionally responding to inbound chat inquiries
  • Identifying and understanding customer needs
  • Providing clear and concise solutions to customer problems
  • Documenting customer interactions accurately
  • Collaborating with other team members to ensure seamless customer service

If you are a customer-focused individual with exceptional communication skills and a commitment to delivering exceptional customer experiences, we encourage you to apply!

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